Shipping Policy

We try to ship your order as soon as possible. And we ship the items, almost anywhere in our work is free of charge. DISTRIBUTION EFFICIENT RIGHT TO YOUR DOOR! Bespoke jewellery specialists will take about 2 weeks to process your order. Your item will then be prepared and dispatched to you within 6-9 working days.

Note that the customer will pay any duties. Each delivery is not only for the amount you paid but up to a maximum amount equal to the purchase price stated on your order. You will need to sign for your package upon arrival. Golden Grafitti is not responsible for shipping carrier missed delivery attempts, weather delays or any other unforeseen circumstances that may impact the ability of the shipping carrier to deliver your order on time. Also, we cannot deliver to PO boxes.

Order Tracking

You will be able to monitor the state of your order at all times by logging in to our website and account. If you continue to have trouble, please reach out to support@thegoldengrafitti.com.